Delivery Information
How much does delivery cost?
Delivery costs vary depending on the delivery method you choose and the size of your order. Standard delivery charges apply, while express delivery may incur an additional fee. Check the delivery options at checkout for exact pricing.
How long will delivery take?
Delivery times depend on your location and the shipping method selected. Standard delivery usually takes 3-5 working days, while express delivery may arrive within 1-2 working days. Please note that delivery times are estimates and may vary.
Do you offer international delivery?
Currently, we only deliver within select regions. Check our website for the latest updates on international shipping availability.
Can I track my order?
Yes! Once your order has been dispatched, you will receive a tracking number via email. You can use this to monitor your delivery status on our website.
What happens if I’m not home when my delivery arrives?
If you’re not available, the delivery carrier may leave your parcel in a secure location or with a neighbor. Alternatively, they might attempt redelivery or provide instructions for collection.
Can I change my delivery address after ordering?
If your order hasn’t been dispatched, you may be able to update your delivery details by contacting our customer service team. Once the order is processed, changes may not be possible.
What if my order is delayed?
Occasionally, unforeseen circumstances may cause delays. If your order is taking longer than expected, check your tracking information or contact us for assistance.
Do you offer click-and-collect services?
Yes! You can select click-and-collect at checkout and pick up your order from a designated location. You’ll receive an email notification when your order is ready.
What should I do if my order is damaged or incorrect?
If there’s an issue with your delivery, please get in touch with our customer service team for support. We’ll help resolve the problem as quickly as possible.
For more details, visit dubbedstores.com.